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Shipping & Returns
Shipping Policy
We will use a combination of shipping carriers to ensure the safest, quickest delivery of your items with online package tracking.
In-stock items usually arrive within 1-7 business days, depending on your location.
Note that we can only deliver to China or Singapore.
Return & Exchange Policy
If you are dissatisfied with your purchase for any reason, you may return it to Neptune Global Logistics within 30 days of the purchase date.
If your original item included free items, you must return all associated items for a full refund; the retail value of any free items you keep will be deducted from your reimbursement total.
Note: food and beverage cannot be returned.
Return Address
Attn: Return Department
20 Maxwell Road
Maxwell House #11-19/20
Singapore, 069113
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